Text message consent

Bratton sends text messages only to business owners who are active Bratton customers and who have explicitly opted in.

How you opt in

When you sign up for Bratton, you provide your mobile number and check a box agreeing to receive recurring operational text messages from Bratton about your account — notifications that a drafted review reply is ready for your approval, and account notifications such as your monthly AI Visibility Score report.

After purchasing, each customer completes the Bratton onboarding form at www.bratton.ai/onboarding, where this consent is collected. It is the only opt-in method; consent is collected directly by Bratton and is never shared or transferred from any other party.

This is the exact consent language shown at signup:

I agree to receive recurring operational text messages from Bratton at the number provided, including review-reply notifications and account notifications. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. See our Privacy Policy and Terms.

What you’ll receive

Operational notifications about your own account only. Messages are one-way notifications: you review and approve everything by logging in at www.bratton.ai — we never ask you to approve anything by text reply. Examples:

Review notification

Bratton: New 5-star review for Lumière Medspa. A drafted reply is ready for your approval — log in to review: www.bratton.ai/login. Reply STOP to opt out.

Account notification

Bratton: Your monthly AI Visibility Score report is ready. View it here: www.bratton.ai/report/… Reply STOP to opt out.

Opt out anytime

Reply STOP to any message to unsubscribe. Reply HELP for help. Message frequency varies. Message and data rates may apply.